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UK: Aldi click and collect service trialled for the first time

Updated: Sep 15, 2020

Aldi has launched a click and collect service for the first time, meaning that customers will be able to choose their groceries online and collect them directly from the store as opposed to having to queue at the till.

Currently, the service is only being trialled at one Aldi store in the Midlands, but the budget supermarket chain intends to roll it out across other stores soon if it proves popoular.

Customers using the service will be able to select time slots to arrive at dedicated click and collect points in Aldi car parks to collect their shopping.

Giles Hurley, Chief Executive Officer, Aldi UK and Ireland, said: “We know that more and more people want to access the high-quality, affordable food they know they can get at Aldi.

“This is yet another way we are innovating to make sure we best serve our existing customers and make Aldi’s great products and unbeatable prices available to even more people.”

Click and Collect is just one of the new services Aldi is launching to make it easier for people to get their groceries amid the coronavirus pandemic.

In order to reduce the number of people in its stores, which will make it easier for people to maintain social distancing, Aldi has also launched a rapid delivery service with Deliveroo.

The service is currently bering trialled  across stores in the East Midlands, London, Cambridge and Greater Manchester.

It allows customers to order from a range of more than 300 Aldi products and have them delivered to their doorstep in 30 minutes. 

Earlier this year, Aldi also offered online food parcels to vulnerable and self-isolating customers to help them get their groceries while staying safe in lockdown.

The parcels contained essential products including tinned soup, rice and pasta and were delivered by courier to customers throughout the UK.

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