"The quality of the business processes determines the efficiency of the organisation."
"Perfection does not arise when there is nothing left to add, but when there is nothing left to take away." - Antoine de Saint-Exupéry
Discount is a retail success story. Discount chains are globally growing at the fastest speed ever, realizing an up to 25% and more market share with lucrative net profits. The discount concept is easy to understand, but difficult to execute and maintain. The main question is: “why is simple so difficult?” Managing lean processes must be a part of the company's DNA and requires a high level of discipline at all levels. Running the discount business 'lean & mean' is actually some kind of art; avoiding complexity and remain focused. The risk of losing the key process roots of discounting is always looming.
DRC can provide an objective and an unattached view of what needs to be changed, coupled with hands-on process experience. We are able to analyze the current business processes, to get them back on track again, to improve them, or to map and formulate the whole business process from A to Z. We can write complete manuals for different departments.
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