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- Ireland: Lidl expands its home delivery partnership with Buymie
Discount Retail Chain Lidl customers can now have their full shop delivered in Cork City, as well as Dublin, Bray, Greystones, Leixlip, Maynooth and Celbridge. Herefore Lidl + Buymie have partnered to offer a online grocery delivery service to your home. They just need to download the Buymie Android or iPhone app and they can receive products in as little as an hour. Expanding outside Ireland In June, Buymie announced a €5.8 million (US $ 6.85Mn) funding round, taking its total capital raised this year to over €8 million (US $9.45Mn). The round was led by new investor, Wheatsheaf Group, the food and agriculture investment arm of the Grosvenor Estate. Follow on investments were also committed from existing backers including Act Venture Capital, Sure Valley Ventures, Haatch Ventures, and HBAN. Buymie recently launched in the UK, marking the venture’s first expansion outside Ireland. The funds recently raised will enable it to continue market expansion both in Ireland and in the UK, with 15 other UK cities currently being considered. The startup will also use the cash to focus on reducing the environmental impact of grocery shopping. Initiatives include limiting the use of secondary plastic packaging, reducing private car journeys, as well as designing incentive programmes to help facilitate a switch to electric vehicles. Click here for more: https://retailtechinnovationhub.com/home/2020/8/25/lidl-ireland-ramps-up-buymie-partnership?mkt_tok=eyJpIjoiWVRVNFpXRXpZekF4TTJFeiIsInQiOiJSZzgwS2pWMzlkbE5CNFNZUWZ3VXJSQWZJa0oreGw3em1zSWU4QllkVk9tYXB5UVdyWWlxQnBTVm95WDUwa2V4Q0p2eXE1bzQ2NTN0RndoeU9nOWlRNHhLTDBlaVM3dG5ycVlyQXkzZDRUQ1ZOOFJSdkptd3JcL1wvWEpMTDdqNUk2In0%3D
- Turkey: First results customer-orientation ŞOK
Discount Retail Chain ŞOK Marketler (owned by a consortium led by Gözde Girişim - a Yıldız Holding company) aims to provide the best service to its customers with differentiated business models, an "every day low price" policy, a private label branded assortment and marketing campaigns. Adding 3,672 employees in H1 2020, ŞOK employs 33,410 people and operates 24 distribution centers. Further ŞOK implemented several measures to ensure the safety of consumers and employees during the pandemic, including the launch of a free of cost home delivery service, CepteŞok (Şok in Pocket). Results H1 2020: Revenues: US $ 1,34 Bn (+32% YoY) EBITDA: US $ 128.5 Mn (9.6% margin and 40.3% YoY) Net income: US $ 7.5 Mn (0.6% margin and 187.5% YoY) Total stores: 7,661 (+ 446) ŞOK's year-end guidance expects a revenue growth of +24% and EBITDA margin of 9.5%. ŞOK's 'Customer-Oriented Business Strategy' Commenting on the company’s performance, ŞOK Marketler CEO Uğur Demirel, said, “Our customer-orientation strategy has been the core of our success in this period. "With this strategy, we continued to open new stores, to provide employment opportunities, and to contribute to the national economy.” Click here for more on the H1 2020 results: https://sokmarketyatirimciiliskileri.com/images/PDFs/InvestorPresentations/Webcast_Presentation_2Q2020.pdf
- Turkey: Financial Results H1 2020 grocery retail market leader Discounter BIM
Discount Retail Chain BİM Birleşik Mağazalar Anonim Şirketi (“BİM”) started operating in September 1995. BIM operates discount retail store chains throughout Turkey, Egypt and Morocco. The BIM hard discount format sells an assortment of 750 SKUs increasing gradually to 800 SKUs, mainly exclusive private label brands. BIM is grocery retail market leader in Turkey, with in total 56.871 employees. BIM is publicly traded in Istanbul Stock Exchange (ISE) since July 2005. BİM’s main principle is to offer consumers basic food items and consumer goods at the best prices and high quality. BIM owns the following subsidiaries for 100%: FILE, Turkish soft discount retail concept with 3,500 - 4,000 SKUs, offering PL and A-brands (operating since 2015), BIM Stores SARL Morocco (since 2009), BIM Stores LLC Egypt (since April 2013), GDP Gıda Paketleme ve Sanayi ve Ticaret A.Ş. supply and packaging of various foodstuffs, especially rice and pulses (since 2017), Dost Global Danışmanlık A.Ş. creating international shared services (since 2020). Results H1 2020: Revenues: US $ 3.6 Bn (+38.1% YoY) EBITDA: US $ 310 Mn (8.7% margin and 55% YoY) Net income: US $ 152 Mn (4.2% margin and 101% YoY) Total stores: 8.921 (+ 573) BIM revised its year-end guidance expecting a revenue growth of +32% (+9% above planning) and EBITDA margin of 6% (+1% above planning). Click here for more on the Q2 2020 results: Click here for more on the H1 2020 results:
- Poland: Biedronka created the brand of our dreams
Discount Retail Chain Biedronka's (owned by Portuguese Jeronimo Martins) shoppers made purchases two or three times a week. It is visited by 4.1 million shoppers daily, and in 2019 shoppers visited these stores 1.31 billion times. 76% of Poles regularly buy at Biedronka. For 51% of Polish shoppers, Biedronka is the main grocery store. Every year, the discount retail chain sells almost 500 million liters of milk, 300 million loaves of bread and almost 90 million kg of apples. Biedronka entered 2020 with 70 thousand. employees, over 3,000 stores all over Poland and nearly a thousand Polish trade partners. Over the last 25 years it has been working very hard for success and today I can say with full responsibility that it has created the its wished brand of its dreams - every day with determination to be close to our shoppers and enjoy their trust and sympathy of Poles. Behind the success of Biedronka are the employees - working every day in small and large stores, distribution centers and our offices, among others in Warsaw, Poznań and Kostrzyn. It is their daily hard work that makes shoppers visiting Biedronka all over Poland and can count on high-quality products at good prices. All our employees deserve great gratitude for their work, commitment, ambition and atmosphere, which we create together in the company. The current crisis related to the COVID-19 pandemic has put everyone around the world to a very difficult test. Thanks to the courage and determination of our teams, we constantly serve millions of customers who choose Biedronka stores on a daily basis. I would also like to emphasize the role of our business partners. 93% of the articles available in Biedronka are products from Polish suppliers. (...) The fact that 76% of Poles regularly buy in Biedronka and half of Polish families treat us as the main grocery store means a lot to us, but it is also a huge responsibility. Thanking Polish consumers for the trust they have placed in us, I would like to assure you that we are doing everything to never disappoint him, writes Pedro Soares dos Santos, CEO of Jerónimo Martins Polska in the CSR report. The current crisis related to the COVID-19 pandemic has put everyone around the world to a very difficult test. Thanks to the courage and determination of our teams, we constantly serve millions of customers who choose Biedronka stores on a daily basis. I would also like to emphasize the role of our business partners. 93% of the articles available in Biedronka are products from Polish suppliers. (...) The fact that 76% of Poles regularly buy in Biedronka, and half of Polish families treat us as the main grocery store, means a lot to us, but it is also a huge responsibility. Thanking Polish consumers for the trust they have placed in us, I would like to assure you that we are doing everything to never disappoint him, writes Pedro Soares dos Santos, CEO of Jerónimo Martins Polska in the CSR report. The current crisis related to the COVID-19 pandemic has put everyone around the world to a very difficult test. Thanks to the courage and determination of our teams, we constantly serve millions of customers who choose Biedronka stores on a daily basis. I would also like to emphasize the role of our business partners. 93% of the articles available in Biedronka are products from Polish suppliers. (...) The fact that 76% of Poles regularly buy from Biedronka, and half of Polish families treat us as the main grocery store, means a lot to us, but it is also a huge responsibility. Thanking Polish consumers for the trust they have placed in us, I want to assure you that we are doing everything to never disappoint him, writes Pedro Soares dos Santos, CEO of Jerónimo Martins Polska in the CSR report. 51% of Poles declare that Biedronka is their main grocery store. Who is the 2019 Biedronka shopper? According to the Biedronka's research: 71% of shoppers are women, the average age of shoppers is 43 years, 26% of shoppers have higher education, in 2019 most shoppers made purchases at Biedronka two or three times a week. Click here for more: https://www.dlahandlu.pl/detal-hurt/wiadomosci/prezes-jeronimo-martins-o-biedronce-stworzylismy-marke-naszych-marzen,90487.html?utm_source=gravitec&utm_medium=push&utm_campaign=
- USA: Pandemic-induced pressures on the Trader Joe’s model
Cult Discount Retail Chain Trader Joe’s (owned by German Aldi Nord) comes with a rabid following, often with fans petitioning to get stores in their neighborhoods, and despite the outcry over certain brands being deemed offensive and COVID-19 challenges, the popular US cult discount retailer can almost come off as invincible. Business analysis by Bloomberg recently questioned this, saying the retailer is actually facing a turbulent future as shoppers change habits set off by the pandemic. The unique, very successfull and profitable US discount retail model is noted to stock less than 4,500 products, only about 10% of what’s carried by a Kroger grocery store, and with its claim to be around 85% all private label, the sales per square meter for the store is more than twice the industry average. Realising an estimated annual revenue of US $15.3 BN, with over 500 stores in 42 states and the District of Columbia, and growing. That sounds all good, but the Bloomberg opinion piece said that the rise in e-commerce grocery shopping, and Trader Joe’s position to not play in that arena, could hurt the company. The article said Trader Joe’s should at least experiment with a service like Instacart as Aldi US and Lidl US are doing. Additionally, the small footprint of Trader Joe’s stores, a reason for its extremely high profits in normal times, could hurt it going forward due to social distancing requirements. Less shoppers in store hurt a model that relies on a high number of low-value transactions. Click here for more: https://www.bloomberg.com/opinion/articles/2020-08-21/the-post-pandemic-future-of-trader-joe-s-looks-bumpy
- Global: Consumer Psychology Is The Only Constant In A Changing Retail Market
‘What’s not going to change in the next 10 years?’ This question is actually the most important — because you can build an offline and online business strategy around the things that are stable in time.” according to Jeff Bezos (Amazon). He went on to explain that what is not going to change is that customers will want low prices, fast delivery, and vast selection. He is describing motivations that are part of unchangeable consumer psychology on which he based Amazon’s business strategy. “Consumers are people and people are driven by the same core needs,” explains social psychologist Erica Carranza, Ph.D., vice president of consumer psychology at Chadwick Martin Bailey. In addition there are six more essential truths of consumer psychology: control (Bezos’ functional needs), emotion, trust, personal identity, social belonging, and context. Giving consumers control People want to feel in control and that they can achieve what they want to achieve. In psychological terms, this is called agency. “It’s about their ability to efficiently and effectively achieve their goals,” Carranza explains. Online shopping has provided consumers more agency in the current context, but there are still psychological challenges to overcome. Retailers and brands have to capture people’s attention online, which is harder to do than when they are in the store already primed to shop. “You’re trying to attract people’s attention, when they’re home attending to something else,” she says. And then retailers must persuade them to buy. With online shopping cart abandonment rates approaching 70%, e-commerce players aren’t doing such a good job of that. In the current context, people have many reasons not to pull the trigger, even if retailers have got their attention. Activating positive emotions People want to maximize their good feelings and minimize bad ones. That is the emotional component of consumer psychology, but there are two dimensions that underlie all emotional experiences: valence, or the extent to which the emotions are positive or negative, and activation, or the amount of physical energy associated with the emotion. Retailers want to stay on the positive side of emotional valence and encourage more activation of those positive feelings that stimulate consumers to buy. “High activation and positive emotion makes people want to act. They feel energized, excited, and inspired. There is a lot of energy there,” she says. Also high in emotional valence but lower on the activation scale are emotions like peaceful, calm, relaxed, comfortable, and secure. As shoppers return to the store, consumers will be needing more of those feelings. So the physical shopping environment will assume even greater importance in the current context. Trust Trust is another factor that can activate purchases. If consumers have confidence that the retailer is going to deliver on its positive emotional promise, they are more likely to buy. “Brands that have built that trust should be leveraging it. Trust falls into that category of emotional benefits. If you trust in a brand, you will buy even if something is a little more expensive.” Reinforcing personal and social identity and belonging “People want to cultivate a strong personal identity. Personal identity in consumer psychology is about how a brand enhances consumers’ self-image, their pride, and their self-esteem,” Carranza says. “Social connection is so important for retail, whether it’s the literal coming together in the store or the purchases made through retail as a form of social expression, like carrying a Louis Vuitton purse that provides both a personal and social psychological benefit. It makes people feel like they belong to a community even if they’re not in the store,” she explains. Context shapes consumers’ perception “Context shapes how we perceive the environment, the conclusions we draw from it, and the emotional responses we have to it,” says Buycology’s Gray. “Motivations remain the same over time, but the means consumers use to satisfy those motivations can change. By understanding those underlying motivations, retailers have the ability to provide new options to shoppers that meet those needs,” he continues, pointing to the rapid adoption of buy-online-pickup-in-store as an example of that. “It is really important for retailers to go overboard in creating a context that is positive, friendly, welcoming, and safe,” Gray says. “A positive emotional response in a shopping environment leads to increased time spent in store, increased spending, increased basket size, and increased desire to return. On the other hand, a negative experience, like frustration or anxiety, are antithetical to a positive shopping experience and leads to shorter time spent in the store, less spending, and less desire to return,” Gray share. Conclusion Consumer psychology – giving people control, activating positive emotions, reinforcing personal identity and belonging – is the unchangeable foundation on which to build a winning online and/or offline retail business strategy, all the while being ready to adapt expeditiously as consumers’ social and cultural context changes. Click here for more: https://www.forbes.com/sites/pamdanziger/2020/08/23/consumer-psychology-is-the-only-constant-in-a-changing-retail-market/#20ea2da37003
- Scandinavia: Tokmanni & Europris leverage CBX platform for private label brands
Discount Retail Chains Finish Tokmanni and Norwegian Europris tapped via their joint subsidiary Tokmanni Europris Trading in Shanghai, CBX Software and its Product Lifecycle Management (Retail PLM) solution. Retailers and Brands with large private label brand operations use CBX to achieve their strategic product development, sourcing, supply chain automation and digital transformation goals. Tokmanni and Europris are similar discount retail models and carry a wide range of fixed assortment and in & out products such as tools, electrical equipment, clothing, home decor, garden, home cleaning, personal care products and food. Tokmanni and Europris operate around 200 stores in Finland, and Europris operates 235 stores in Norway to go along with an e-commerce business in their countries. “Our product sourcing process is constantly being improved, and our existing program could not provide enough analytical data at the point of production and pre-shipment inspection,” explains SzeWan Cheng (China), Managing Director of Tokmanni Europris Trading (Shanghai) Ltd. “We needed a single source of truth to combine information, including supplier/vendor master data, factory compliance, item, inspection, order follow-up and the overall critical path of our products. “CBX was the best fit for us,” says Timo Heimo, IT and SCM Director at Tokmanni. “It combines information at the factory level and product orders allowing us to track planned and actual completion of key milestones within our vendor orders”. About CBX Software CBX Software is the world’s leading Total Sourcing Management solution provider from concept to delivery – combining people, processes and solutions. CBX helps retailers and brands streamline product development and sourcing all the way through order, production and delivery. Through innovative Sourcing Management, Product Life-cycle Management (PLM), and Production & Order Management technology solutions, CBX empowers the supply chain network by driving collaboration to over 15,000 retail & supplier partners, and 30,000 users in more than 50 countries. About Tokmanni Tokmanni is Finland’s leading discount retailer chain. Some 3,600 Tokmanni employees make customers’ everyday life and special occasions easier by offering a versatile and up-to-date assortment of Finnish and international brand-name products and other high-quality products at prices that are always affordable. With nearly 200 stores around Finland and an online store, Tokmanni is always close to its customers. Tokmanni’s revenue in 2018 amounted to EUR 870.4 million. Tokmanni shares are listed on Nasdaq Helsinki. About Europris Europris is one of the country’s most famous chains with 235 stores around Norway and offers a low price adventure for their customers. With stores located throughout the elongated country, and growing by approx. 10 new stores every year, over 90% of all Norwegians say they know about and have shopped at the stores. 30% of Europris stores are owned by franchisees and 70% are own and operated by the company. Click here for more: https://www.newswire.com/news/cbx-software-tapped-by-tokmanni-and-europris-for-their-leading-retail-21194363
- Germany: Lidl stops selling confectionery A-brand Haribo
Discount Retail Chain Lidl stopped selling Haribo's most popular and top selling product 'gold bears'! As the German confectionery manufacturer and the discounter are fighting over the purchasing conditions. Other supermarkets and discounters could follow, soon. Customers can currently hardly find any Haribo 'gold bears' on Lidl shelves - or at least only a meager leftover product. As the "Lebensmittelzeitung (LZ)" reports, Lidl no longer wants to accept Haribo's price increases. The business relationship has been interrupted since July 1st. At the moment Lidl offers solely its private label branded Sugarland 'Fruchtgummi Baerchen' product in its fixed assortment at a significant lower price level. So Lidl shoppers can still get a good and more value-for-money substitute product. This could hurt Haribo sales in the long run, as shoppers will not revert back to their old spending pattern. Why Haribo is raising prices - and not just at Lidl According to "LZ" information, other manufacturers are also in negotiations with Haribo. "We can confirm that we are currently in tough price negotiations with retailers." The reason is the increased raw material costs due to the corona pandemic. But also retailers are tense due to the corona pandemic and are "particularly price-sensitive" in their negotiations, according to Haribo. Price increase for Haribo also visible at Aldi Main Discount Retail Competitor Aldi is advertising Haribo products in its current flyer and in its stores. But here, too, the price increase is already visible. According to “LZ”, a 360 gram pack of gold bears currently costs 1.29 euros minus the reduced VAT. That means a final price of 1.25 euros - a full 10 cents more than the previous price. As Aldi has no private label branded substitute it more difficult to take the product out of the fixed assortment. Clikc here for more: https://www.stern.de/wirtschaft/news/lidl-schmeisst-haribo-aus-den-regalen-9385020.html
- Germany: Aldi's largest proximity store in Hamburg
Discount Retail Chain Aldi North recently opened its 1,700m2 proximity discounter store concept on -1 level in the highly frequented Hamburg - Altona trainstation. Providing additional to-go and convenience chilled products and in-store display inventory. Click here for more photo's: https://www.lebensmittelzeitung.net/storechecks/Aldi-Nord-am-Bahnhof-Altona-1511 Photo: Christian Lattmann
- USA: Overview of Aldi's private label brands
More than 90% of the products Aldi carries are Aldi brands. Here’s a list of Aldi Private Label brands throughout the store. Even though Aldi primarily carries their own private label brands, the quality of what’s in the box, package or bottle isn’t any different than well-known national brands at much higher price points. It’s no secret that store and private-label brands are typically processed at the same facilities as their brand name counterparts. And with the Aldi return policy, if you’re not happy with any Aldi brand food product, you can get your money back and a new product with their generous Twice as Nice Guarantee. Aldi goes above and beyond with their private labels sourcing the best quality and ingredients, especially with their specialty items which are imported from around the world. In fact, Aldi brands are so good that many are (international) award-winning! Click here for more: https://www.aisleofshame.com/aldi-brands/
- Austria: Discounters Penny Market, Hofer and Lidl in Top 4 retail ranking
Discount Retail Chains Penny Market, Hofer (owned by German Aldi South) and Lidl are on the 1st respectively 3rd and 4th place in the Austrian retail top 100. Penny Market together with supermarket chain Billa, both owned by German REWE Group, realised a revenue of € 7.68bn ($9.1bn) with 300 Penny Market stores, Hofer realised a revenue of € 4.2 bn ($5bn) with 500+ stores and Lidl Austria realised a revenue of € 1.35 bn ($1.6bn) with 200+ stores. Discounters are doing very well in a country with almost 9 mn inhabitants and a grocery retail sector revenue of € 21.2bn ($25.1bn). Next to these Austrian discount retail billion dollar companies 9 other food, non-food and textile discounters are represented in the retail top 100. These are Deichmann (#31), kik (#34), Primark (#37), NewYorker (#38), NKD (#45), TK Maxx (#65), Action (#70), Takko (#73) and Norma (#86) Click here for more:
- Romania: Penny Market reaches US $1 billion in revenues with 262 stores
Discount Retail Chain Penny Market (owned by German REWE Group) has 262 stores in Romania. The company expands every year with 20-25 stores in Romania. Its initial target was 400 stores by 2025, but now the retailer has redone its plans and says that there is room for 600 Penny stores by 2029. In 2019, Penny Romania obtained a turnover of almost US$1 billion (4 billion lei), a plus of 15%. Daniel Gross, general manager of the Penny Romania discount retail chain, says that since the beginning of the pandemic, the company has organized a crisis cell and drawn five scenarios. The most optimistic scenario spoke of an increase in the pace of previous years, of about 15%, and the most pessimistic of a decrease in turnover. "It simply came to our notice then. Who knows what will happen next will be able to earn a lot of money. We have been working with five scenarios that we have been building since the second week of March. The most optimistic was supposed to stay on last year's trend. Seven months of the year have already passed and so far we are approaching the optimistic one, with a development in line with the last years. " Click here for more: https://www.zf.ro/companii/retail-agrobusiness/daniel-gross-director-general-penny-reteaua-cu-afaceri-de-4-mld-lei-19441699












